At all times, we reserve the right to disclose any information, to comply with any applicable law, or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.
Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
Safe Shopping Guarantee
We guarantee that every online transaction you make will be "100% safe". This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Information Collection and Use
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. Website Usage Information is tracked and gathered when you visit the website and your web browser or software communicates certain information to the website. We use this information to generate statistics about visitors to the website, detect broad demographic trends, enhance the website’s security, provide content tailored to your interests and to otherwise enhance your experience on the website.
This Website is intended primarily for adults. We do not knowingly or intentionally collect or use any personal information from or market products and/or services to any individuals under the age of 13. However, we hereby advice all users of our website under the age of 13 not to disclose or provide any personal information on the website. If the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at [email protected] if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable. In the event that we discover or are notified that a child under the age of 13 has provided Personal Information to us, in accordance with the Children’s Online Privacy Protection Act, we will delete the child’s Personal Information from our files to the extent technologically possible. In addition, we reserve the right to limit participation in particular programs, contests, sweepstakes and other promotions to visitors of the Website that are 18 years of age or older.
We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, and webhosting companies. We may share personally identifiable information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. In addition, we may also share your Personal Information and Website Usage Information with certain non-affiliated third parties, but only as set forth below:
Third Party Service Providers
In some cases we may employ third party service providers to perform certain services on our behalf, including, without limitation: (i) providing customer service; (ii) sending postal mail and emails; (iii) contest and sweepstakes administration and prize fulfillment; (iv) removing repetitive information from customer lists; (v) analyzing, updating and correcting information we receive on the Website; (vi) performing business analysis or quality control; (vii) providing marketing assistance, search results and links (including, without limitation, paid listings and links) and (viii) processing credit card and debit card payments. Consequently, we may share your Personal Information with these third party service providers if they need it to perform services on our behalf. However, such third party service providers are not authorized by us to use your Personal Information for any other purpose.
Disclosure of Customer Information for Legal and Administrative Reasons
Passive Collection of Information
In addition to collecting Personal Information from you, we may use a variety of technologies that automatically collect Website Usage Information and some Personal Information when you visit this Website. The methods used to collect this information may include:
An embedded script is programming code designed to collect information about your use of this Website, such as the links you click on.
Mobile Device Identifiers
Certain mobile service providers uniquely identify mobile devices and we may receive such device information if you access the Website through a mobile device. Certain features on the Website may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information.
We take commercially reasonable precautions to help protect the Personal Information collected on this Website from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors beyond our control, we cannot guaranty that any information or communications sent via the Internet will be free from unauthorized access by third parties.
Links to Third Party Websites
While on the Website or when viewing an email or other content provided by RCTV or the Website, you may encounter links to other websites operated by third parties. These other websites may set their own cookies, collect data or have their own privacy policies and practices. RCTV is not responsible for the privacy practices or the content of such third party websites and we encourage you to review the privacy policies of these sites as soon as you enter them. Links to any third party website or content do not constitute or imply an endorsement or recommendation by RCTV of the linked website or content.
Blogspaces, Chat Rooms, Forums and Message Boards
Please note that blogspaces, chat rooms, forums and/or message boards may be available through the Website. Any information you disclose in these areas is or may be deemed to be public information and you must exercise caution and discretion before posting any of your Personal Information on the Website.
Notification of Changes
We want to communicate with you via email correspondence only if you want to hear from us. When you purchase an RCTV product, we may from time to time send you email messages describing new products, special offers, and great values. If for any reason you would no longer like to receive email messages from RCTV, you can email [email protected] to remove yourself. Please allow up to 10 days for us to process your request.
Your privacy is important to us, and for this reason we will never share or sell your email address with any third parties for direct marketing purposes. Please note, if you decide not to receive marketing emails from RCTV, you may still receive "Transactional" email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.) If you have questions or concerns regarding this statement, please contact us at [email protected]
Consent to Transfer
This Website is operated in the state of California in the United States. If you are located in Canada, the Caribbean, the European Union or anywhere else outside the United States, please be aware that any information you provide to RCTV will be transferred to the United States and by submitting the information you consent to this transfer.
If you have a privacy question about this Website, please send us an email at [email protected] or write to:
21213-B Hawthorne Blvd., #344
Torrance, CA 90503