Privacy Policy

Information Collection and Use

Personal Information

We only collect personally identifiable information about you (such as your name, billing and mailing addresses, email address, phone number, and credit card information, “Personal Information”) when you provide it directly. For example, we will collect Personal Information when you sign up for an account or place an order through our Website. RCTV companies may use the information that you provide for a variety of purposes, including to set up and maintain your account with our Website, to fulfill your request for a product, information, or other service, or to respond to an email or request. We do not share your Personal Information with unaffiliated third parties.

If you decide to place an order through our Website, we will ask you for your credit card information, delivery and billing address, and phone number. In connection with our collection and use of your Personal Information for online orders, we use the Secure Sockets Layer (SSL), which is an advanced security protocol that ensures that your information is encrypted and secure from interception when it is transmitted from your web browser to our Website.

We take commercially reasonable precautions to help protect the Personal Information collected on this Website from unauthorized access, use, modification or disclosure. Due to the design of the Internet and other factors beyond our control, however, we cannot guaranty that any information or communications sent via the Internet will be free from unauthorized access by third parties.

Payment Information

When you make purchases through our Website, we use third-party payment processor Authorize.Net to collect and process your payment information. We do not collect or store your payment information directly, and we do not control how Authorize.Net stores and collects information. Accordingly, please be sure to review the Authorize.Net Privacy Policy before making any purchases through our Website.

Website Usage Information

We may also collect, store or accumulate certain non-personally identifiable information (“Website Usage Information”) concerning your use of this Website. Such Website Usage Information is tracked and gathered when you visit the Website, and your web browser or software communicates certain information to the Website. We may use this information for a variety of purposes, including to determine which of our pages are most popular, to generate statistics about visitors to the Website, detect broad demographic trends, develop marketing plans, enhance the Website’s security, provide content tailored to your interests and to otherwise enhance your experience on the Website. To the extent we combine any Website Usage Information with your Personal Information, we will treat such combined data as Personal Information.

We may use a variety of technologies to automatically collect Website Usage Information when you visit our Website, including:

Cookies

The Website may place small files, called “cookies” onto your computer. Cookies are data files that websites write onto computer hard drives for record keeping purposes when you visit them. The cookie file then identifies you as a unique user. As a convenience feature, cookies simplify the process of recording personal information, so that, for example, users do not have to enter names, addresses or passwords repetitively. Cookies also allow users of the Website to customize certain Website features. You can program your browser not to accept cookies, but if you do, you may not be able to use certain portions of the Website and the Website will not be able to customize certain features according to your preferences. We do not use cookies to obtain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you experience any problems, please email us at [email protected]

Embedded Scripts

An embedded script is programming code designed to collect information about your use of this Website, such as the links you click on.

Web Beacons

The Website may use small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”). Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons may be used for a number of purposes, including, without limitation, to count visitors to the Website, to monitor how users navigate the Website, to count how many emails that were sent were actually opened or to count how many particular articles or links were actually viewed.

Mobile Device Identifiers

Certain mobile service providers uniquely identify mobile devices and we may receive such device information if you access the Website through a mobile device. Certain features on the Website may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information.

Analytics Services

We may use third-party analytics services that track details about your online activities over time and across different sites, such as Google Analytics. These services help us to improve our Website. These services may also allow us and others to provide you with targeted advertisements or other content that you may be interested in based on your online activities. If you would like to learn more about targeted ads that may be based on your online activities, and the choices that you may exercise for certain sites and advertisers, you may wish to visit the Network Advertising Initiative or the Digital Advertising Alliance. To opt out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gooptout.

Third Parties

We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, and web-hosting companies. We may share Personal Information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. In addition, we may also share your Personal Information and Website Usage Information with certain non-affiliated third parties, but only as set forth below:

Third-Party Service Providers

In some cases we may employ third-party service providers to perform certain services on our behalf, including, without limitation: (i) providing customer service; (ii) sending postal mail and emails; (iii) contest and sweepstakes administration and prize fulfillment; (iv) removing repetitive information from customer lists; (v) analyzing, updating and correcting information we receive on the Website; (vi) performing business analysis or quality control; (vii) providing marketing assistance, search results and links (including, without limitation, paid listings and links), (viii) processing credit card and debit card payments and (ix) processing and collecting order information. Consequently, we may share your Personal Information with these third-party service providers if they need it to perform services on our behalf. Such third-party service providers are not, however, authorized by us to use your Personal Information for any other purpose.

Links to Third-Party Websites

While on the Website or when viewing an email or other content provided by RCTV or the Website, you may encounter links to other websites operated by third parties. These other websites may set their own cookies, collect data or have their own privacy policies and practices. RCTV is not responsible for the privacy practices or the content of such third-party websites and we encourage you to review the privacy policies of these websites as soon as you enter them. Links to any third-party website or content do not constitute or imply an endorsement or recommendation by RCTV of the linked website or content.

Disclosure of Customer Information for Legal and Administrative Reasons

We may disclose your Personal Information and Website Usage Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant or other legal process; (ii) to cooperate in investigations of fraud, intellectual property infringement or any other activity that is illegal or may expose us or you to legal liability; (iii) to enforce or apply our Terms of Use; (iv) to verify the identity of the Website’s users; and (v) to protect and defend the rights, property or safety of RCTV, RCTV’s Partners, the respective officers, directors, employees and representatives of each, and the Website’s users.

Third-Party Tracking and Do Not Track

Third parties may use tracking technologies in connection with our Website, which may include the collection of information about your online activities over time and across third-party websites. This Privacy Policy does not apply to these third-party technologies because we may not control them and we are not responsible for them. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology.

Blogspaces, Chat Rooms, Forums and Message Boards

Please note that blogspaces, chat rooms, forums and/or message boards may be available through the Website. Any information you disclose in these areas is or may be deemed to be public information and you should exercise caution and discretion before posting any of your Personal Information on the Website.

Children’s Privacy

This Website is intended for adults. We do not knowingly or intentionally collect or use any personal information from or market products and/or services to any individuals under the age of majority in their jurisdiction. In the event that we discover or are notified that a child under the age of 13 has provided Personal Information to us, in accordance with the Children’s Online Privacy Protection Act, we will delete the child’s Personal Information from our files, to the extent technologically possible. If the parent or guardian of a child under the age of 13 believes that the child has provided us with Personal Information, the parent or guardian of that child should contact us at [email protected] if they want this information deleted from our files so that it is not in retrievable form. In addition, we reserve the right to limit participation in particular programs, contests, sweepstakes and other promotions to visitors of the Website that are at least the age of majority in their jurisdiction.

Notification of Changes

By using this Website you accept our privacy practices, as disclosed in this Privacy Policy. We reserve the right to change, modify, amend or update this Privacy Policy at any time. We will post any new or revised privacy policies on the Website. It is your responsibility to periodically check and review our Privacy Policy for changes.

Email Marketing

We want to communicate with you via email correspondence only if you want to hear from us. When you purchase an RCTV product, we may from time to time send you email messages describing new products, special offers, and great values. If for any reason you would no longer like to receive email messages from RCTV, you can click the “unsubscribe” link in any marketing e-mail you have received, email [email protected] with your request, or submit your request through your account dashboard on our website. Please allow up to 10 days for us to process any request to remove you from our e-mailing list.

Your privacy is important to us, and for this reason we will never share or sell your email address with any third parties for direct marketing purposes. Please note that if you decide not to receive marketing emails from RCTV, you may still receive transactional email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.).

Users Outside of the United States

This Website is operated in the state of California in the United States and is intended for users located in the United States. If you are not located in the United States, please note that the data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Service or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including Personal Information, in the United States as set forth in this Privacy Policy.

Privacy Questions

If you have a privacy question about this Website, please send us an email at [email protected] or write to:

RCTV, LLC
21213-B Hawthorne Blvd., #344
Torrance, CA 90503